Making the User Map

What is Wrong with UX - A podcast by Laura Klein

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In this episode, Kate and Laura plug their new book, Build Better Products, by discussing how the User Map was created. Surprise! It involves design thinking and sketching.  Drink Pairing: Irish Coffee (this is a long one. you'll need the caffeine.) Music: The Future Soon by Jonathan Coulton User Map Template: Get the Book! Build Better Products: A Modern Approach to Building Successful User-Centered Products $35.73 By Laura Klein

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