Moments of Truth in Visuality and Lean
Visual Workplace Radio: Let the Workplace Speak - A podcast by Gwendolyn D. Galsworth, Ph.D.
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Have you noticed? When you engage in a change process, at least one key moment will occur when the values and principles of that proposed change are tested. This is a “moment of truth” and the outcome of all your hopes and efforts hangs in the balance.
