Banking in the ‘real’-verse

Today is all about digital first – but do we still have a need for in person, physical banking? Has a focus on digital first further isolated communities - so rural communities, unbanked, demographics that don't have confidence in the digital world.Guests:Chapter 1 – What does the research show us about banking and rural communities?Andra Sonea, postdoctoral research Fellow in FinTech, Said Business School, Oxford Chapter 2 – How technology can address some of these ‘banking in the ‘real’ verse issues Shanker Ramamurthy, global managing partner, banking, IBM Chapter 3 – Putting the human touch back into banking Wendy Redshaw, chief digital information officer at NatWestNina Raphael, managing director, banking and capital markets, Accenture Hosted on Acast. See acast.com/privacy for more information.