Top Tips for Negotiation & Persuasion from an FBI Hostage Negotiator | Derek Gaunt
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Derek Gaunt is the former Commander for the DC Hostage Negotiation Unit (29 Years) and the Head Trainer for Chris Voss' "Black Swan Group". Derek trains SWAT teams, the FBI, and Fortune 500 company Executives on the powers of negotiation and communication. He is also the author of the book "Ego, Authority, and Failure." His specialities were hostage negotiation, suicide interventions, and high pressure situations that required a positive end result. Today - he teaches us how to ...