Scaling DocuSign: CIO Shanthi Iyer Talks AI, Automation, and a Data-Driven Future
Technovation with Peter High (CIO, CTO, CDO, CXO Interviews) - A podcast by Metis Strategy
789: Shanthi Iyer shares her remarkable journey in scaling the organization and developing a sound data strategy. Shanthi describes how she and her team have elevated employee experience, focused on the customer experience, and streamlined internal processes through strategic automation. She also discusses how she is crafting a robust data strategy for DocuSign and exploring potential use cases for Generative AI to unlock a realm of future value. Finally, Shanthi provides an update on the state of women in technology, looks ahead at the latest trends in technology, and reflects on the keys to her career success. Also available on YouTube: https://www.youtube.com/watch?v=j1yJZF1aVQc
