AI in Business Operations: TransUnion CIO Munir Hafez on Improving the Developer and Customer Experiences Through AI
Technovation with Peter High (CIO, CTO, CDO, CXO Interviews) - A podcast by Metis Strategy
847: The digital experiences for both customers and employees are experiencing an overhaul thanks to new artificial intelligence tools at executives’ disposal. But what value do these tools provide? In this episode of Technovation, Munir Hafez, CIO of TransUnion, discusses the role that AI is playing at the company and how it is improving the digital experiences the company provides. He explains how he leverages AI tools in business operations, developer workflows, and the overall employee experience. Munir also talks about how he integrates security into the innovation process and how he manages the multitude of integrations coming from the company’s M&A activities. Finally, Munir looks ahead at the trends in technology that he is keeping an eye on and reflects on the keys to his career success. Also available on YouTube: https://youtu.be/c25oyzCqyRk _____________________________________ This episode is sponsored by Codeium and ASAPP.
