Ep 80, Andrew Cutler, The Challenges to Adding CS to a Mature Organization
Strikedeck Radio: Customer Success Live - A podcast by Strikedeck & Kristen Hayer - Giovedì
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Join Kristen Hayer in conversation with Andrew Cutler, V.P Strategy, Transformation and CS at Software AG as he shares his experience with putting CS in place in a mature organization, and one that has been focused on on-premise software.