Ep 54 - Andreas Knoefel, CS Management Consultant & Inventor of CSPI
Strikedeck Radio: Customer Success Live - A podcast by Strikedeck & Kristen Hayer - Giovedì
Categorie:
Andreas, a seasoned customer success leader, fellow consultant and partner in the development of the Customer Success Performance Index, joins Kristen to discuss the CSPI - a publicly available tool that CS leaders can use to benchmark their performance on 8 dimensions.
