The Evolution of Cloud Services with Richard Hartmann

Richard Hartmann, Director of Community at Grafana Labs, joins Corey to discuss the evolution of cloud services and the infrastructure behind them. Whether it’s how monitoring became observability, or how predicting server breakdowns at scale has become more of a science than simply grunting and pointing, Richard provides a balanced perspective on what users actually want and why they want it. Richard also reveals how pricing impacts community-building efforts, creating psychological safety for your users to promote long-term adoption, and why not optimizing your data makes about as much sense as storing 10,000 copies of Lord of the Rings in your living room.