290: How Amazing Customer Support Leads to Great Growth - with Greg Rich
Scale Your SaaS - A podcast by Matt Wolach
EPISODE SUMMARYIn this week's episode of Scale Your SaaS, Greg Rich, the CEO and Co-founder of Vivantio, shared valuable insights into the world of customer service, the evolution of his company, and the pivotal role of customer experience in driving business success. Join host and B2B SaaS Sales Coach Matt Wolach, learn how almost 20 years of experience led Greg's journey into a tapestry woven with inspiration, ambition, and a deep love for customer service. PODCAST-AT-A-GLANCEPodc...