RS279: Processing Brutal Feedback, and Hiring An AE

Rogue Startups - A podcast by Craig Hewitt - Mercoledì

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How do you define helpful feedback? What sort of customer opinions should you brush off? Dave shares his experiences with some brutal feedback and how he is using it to better customer experience with Recapture.  What makes a good virtual assistant versus a great virtual assistant? Craig talks about the executive assistant he hired (through ... Read more

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