Determining Staffing Levels at the Service Desk
Pink Elephant - The IT and ITIL Service Management Experts - A podcast by Pink Elephant, The ITIL Experts
Categorie:
When determining staffing levels, it’s always good practice to make sure your staff is the right size no matter what department you’re in. Listen to IT Service Management Consultant, Jim McKennan, as he describes running a cost-effective and efficient department.
