Episode 88: Special: How this MSP built his business

In this week’s special episode Have you ever wondered how you’re going to generate millions in revenue for your MSP? In this special episode, you can hear how one owner did it Jamie Warner of eNerds joins Paul to explain exactly how he grew his MSP organically to over A$9 million in revenue Also in this special episode find out how he commercialised a solution to fix an internal issue, and created a new customer experience (CX) platform Show notes Out every Tuesday on your favourite podcast platform Presented by Paul Green, an MSP marketing expert This week Paul hosts a special episode featuring Jamie Warner, CEO of eNerds and Invarosoft. The show takes a deep dive into how Jamie built his MSP to over $9 million in revenue Paul mentioned the book Unstoppable Referrals by Steve Gordon In discussing marketing concepts, Jamie mentioned the book Purple Cow by Seth Godin, all about getting noticed DeskDirector and Helpdesk Buttons were mentioned while talking about the growth of CX platforms On July 27th Paul’s special guest will be Kevin Coppins, from Spirion, talking about how best to deal with your client’s data security compliance Please send any questions, ideally in audio-form (or any other feedback) to [email protected] Episode transcription Voiceover: Fresh every Tuesday for MSPs all around the world. This is an MSP Marketing Podcast special. Paul Green: Hello, and welcome to another MSP Marketing Podcast special. These are our most listened to episodes and no wonder we have an amazing guest for you today. I’ve got a guy from Australia who’s going to tell us how he did it. Now, over the last 21 years, he’s built up, with his brother, from scratch a business that’s now doing around about 7 million US dollars a year. It’s an incredible story that he’s got for us today. He’s also going to tell us how he’s along the way become the owner of his own vendor. How he saw a problem and actually launched his own solution for that problem as well. It’s a fascinating story, and I’m delighted to welcome you to the subject of today’s very, very special episode. Jamie Warner: Hi, Paul. Thanks for having me. My name is Jamie Warner, and I’m the CEO of eNerds and Invarosoft. Paul Green: We’re going to talk about both of those businesses today. I want to start, Jamie, with the eNerds story. Thank you so much for joining me on this podcast. eNerds has got to be one of the b