Balancing human and AI in delivering meaningful solutions for credit union members

Traditional views on financial milestones and pathways to financial security are changing, and we need different solutions to address our changing needs at various stages of life. In this episode of One Vision — FinTech Fuse! Theo chat with April Clobes, President/CEO of MSU Federal Credit Union, on the impact of technology in the credit union industry. There is an immense interest in deploying AI to create personalized solutions for members and drive efficiencies for credit unions; how we can best leverage the technology in a responsible and fair manner is an on-going exercise. Financial services industry is at an interesting and exciting crossroad. Much work to be done, there is.  Hosted on Acast. See acast.com/privacy for more information.