Connect With Your Customers

NBDA: Bicycle Retail Radio - A podcast by National Bicycle Dealers Association

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Send us a text This episode’s guest is Brett Lang, Co-Founder of Ikeono, a texting platform that allows retailers to communicate easily with their customers. Brett started managing Tibella Sports Group in 2017, and quickly realized the industry deserved a better way to communicate. Brett founded Ikeono with his brother Dru Lang, and the platform has changed what communication with our customers looks like and further automated the customer feedback loop to drive positive experiences to review...

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