The impact of legal tech on clients, customers, and society

This episode focuses on the impact of legal tech on clients, customers, and society as a whole. It considers design-thinking as a means of making tech-enabled legal services more user friendly and the importance of leadership and culture in achieving strategic change around technology. Guests for this episode include:  Bruce Tether (University of Manchester) Joanna Kingston Davies (Jackson Lees Group)Alessandro Torrisi (Fletchers Solicitors) Fran Eccles-Bech (Manchester Law Society)  Discussion is hosted by Christina Blacklaws, former president of The Law Society of England & Wales and Chair of the government-backed Lawtech Delivery Panel.  To learn more about the Manchester Law & Technology Initiative, please visit The University of Manchester website.