How "Dynamic Pay" Overcomes Staffing Challenges - Amy Smith and Rachel Paley, The Saratoga Arms Hotel
Hospitality Daily Podcast - A podcast by Josiah Mackenzie
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In this episode, Amy Smith, owner of the Saratoga Arms Hotel, and Rachel Paley, the hotel's general manager, share how they've implemented a variable pay program based on the concept of yield management to address staffing challenges.Listeners will learn:How the variable pay program at Saratoga Arms Hotel was developed and implemented (03:54)The impact of the variable pay program on employee morale, recruitment, and retention (08:14)Advice for others considering implementing a similar program...