Guest Experience Tech: What I Learned Building, Selling, and Using It - Danica Smith

In this episode, Danica Smith, Founder of MorningStar GX, shares her insights on using technology to enhance guest experience in the hospitality industry. Listen now to learn:The importance of focusing on guest satisfaction as the ultimate goal of implementing new technology.The significance of simplicity and clarity in technology adoption and project goals.The value of beta testing and ensuring the basics of guest experience are covered before implementing advanced tech solutions.The importa...