Belonging & Generosity: Hospitality’s Edge in an AI-Driven World - Shamim Ehsani

In this episode, Shamim Ehsani, co-founder of Tribe Hotel in Nairobi, shares why belonging and generosity will become hospitality’s greatest competitive advantages in an increasingly AI-driven world. Shamim discusses how deepening authentic connections with local culture, prioritizing genuine guest engagement over short-term revenue, and fostering a spirit of radical generosity enable hotels to thrive amidst rapid technological change. More with Shamim: Breaking the Colonial Mold: How K...