How COVID-19 changed Zoom — with Heidi West

2020 was the year that "Zoom" entered our vocabulary as a verb meaning "to video chat". For Zoom it was a year that their customer base exploded, including in the healthcare space. It was a year of validation for the then nine-year-old tech company, but also a year of the sorts of challenges that come from rapid, unexpected scaling. On today's HIMSSCast, Zoom Head of Healthcare joins guest host Kat Jercich to look back at a tumultuous time, and look ahead to the future.This episode is b...