Zendesk & Trends in Customer Experience
Futurum Tech Webcast - A podcast by The Futurum Group
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In this special episode of the Futurum Tech Podcast, The Interview Series, Daniel Newman welcomes Zendesk’s Shawna Wolverton, SVP of Product, and Sarah Reed, CX Leader/Event Creator. Together, they discussed the latest trends in customer experience, what customer experience leaders should think about for years ahead, and more. INFORMATION: This Futurum Podcast features Daniel Newman (@danielnewmanUV, Shawna Wolverton (@shawnawol)and Sarah Reed (@stealeyreed). If you haven't already, please subscribe to o
