Increasing Resilience, Profitability, and Sustainability in the Retail Industry - Futurum Tech Podcast The Intelligent Enterprise Industry Series
Futurum Tech Webcast - A podcast by The Futurum Group
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This episode of the Futurum Tech Podcast - Interview Series is the fourth installment of our Intelligent Enterprise Industry Series — done in partnership with SAP. I welcomed Robin Wilson and Randy Evins, two executive advisors for the retail industry at SAP to discuss how they are focusing on furthering their intelligent enterprise story. The Interconnected Retail Industry SAP recently partnered with Oxford Economics to conduct a research study to identify how an interconnected mindset impacts organizations, especially the connection between systems thinking and business outcomes. Many retailers have broken down barriers, but there is still a lot of work to be done to balance the human-centered, data-driven approach. The report includes findings from 3,000 senior executives, including 300 from the retail sector. My conversation with Robin and Randy revolved around the following: The changing business models in the retail industry and the type of technologies that are driving the change. How organizations are using systems thinking to break down existing silos to be more productive. Different ways leaders are taking advantage of the integrated approach to deliver value to customers. The impact of talent in the workforce on the integrated approach to business. An exploration of the ways organizations are getting the most from their data. How intelligent technologies will continue to shape the industry for years to come. Robin, Randy and I explored some of the findings of the Oxford Economics report: The Responsive Retailer: Agile, Data-Driven, and Focused on Experiences that will have a big impact on the future. We only explored a few topics in the report and there’s so much more to it. If you’re interested in a comprehensive view of the subject download The Oxford Economics report on the Interconnected Retail industry here. Disclaimer: This show is for information and entertainment purposes only. While we will discuss publicly traded companies on this show, the contents of this show should not be taken as investment advice.