Enterprising Insights, Episode 27 - Contact Center New Product News
Futurum Tech Webcast - A podcast by The Futurum Group
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In this episode of Enterprising Insights, host Keith Kirkpatrick discusses recent contact center product announcements, focusing specifically on news from Microsoft Dynamics 365 Contact Center and Cisco’s Webex Contact Center. He then concludes the show with the Rant or Rave segment, focusing on a contact center snafu.
