263: Connecting Actions to Customer Outcomes; with Sarah Caminiti
Customer Support Leaders - A podcast by Charlotte Ward
Send us a textConnecting Actions to Customer Outcomes; with Sarah CaminitiUnlock the secrets of truly impactful leadership and customer support with our special guest, Sarah Caminiti, a seasoned expert in the field. Together, we dissect the profound implications of aligning our deeds with our pledges, both in steering teams and nurturing customer relationships. Discover how the subtleties of what isn't done can be as telling as the actions we take, casting long shadows on how customers and co...