262: Enhancing Everyone's Experience with Exceptional Supportability; with Alexis Grant

Send us a textEnhancing Everyone's Experience with Exceptional Supportability; with Alexis GrantUnlock the secrets to crafting a B2B SaaS experience that customers love and support teams can rally behind. That's what we're bringing to the table with Alexis Grant. Alexis is a seasoned expert in B2B SaaS support, primarily as a support engineer for developer tools and tech products such as New Relic, HashiCorp, and Zapier, and is currently at Semgrep. She lives in Portland, Oregon with her...