241: Fireside with Andrew Ou
Customer Support Leaders - A podcast by Charlotte Ward
Send us a textSpecials: Fireside 41Andrew Ou is a UX Strategist/Designer and joins me to discuss the role UX plays in CX, and specifically in Customer Support. He also has a free guide for listeners, giving you 5 ways UX can help SaaS companies can increase revenue and profitability, which is something we all want to know!Support the show