EP 56: Creating VIP Customer Experience with Carolene Méli

Welcome to Episode 56 of The Customer Service Gold Dust Podcast. In this episode, Gavin is joined by Carolene Méli. Carolene is an Experience Strategist/Advisor and was also the Head of VIP Experiences at Cirque du Soleil Entertainment Group. We hear her detail the four key elements that make a truly great and memorable experience; take us behind the scenes of the VIP Experience at Cirque du Soleil, and discuss why curiosity is a surefire pathway to enlightenment. ------ You can find Carole...