Customer Service Horror Story | Ep. 454

Let's dive into something crucial for any business: customer service. You could have the best product, but if your service falls short, it can tank your success. I recently had a frustrating experience with a product I loved due to poor service, and it got me thinking. See, great customer service isn't just a bonus...it's part of your product's value. At my previous venture, Escape Climbing, we prioritized stellar service, and it paid off. So, how can you en...